Everything You Need to Manage Reservations
A comprehensive, modular platform that grows with your organisation — from a single meeting room to a nationwide network of facilities.
Resource Management
Define, organise, and manage every bookable asset in your organisation with rich metadata and flexible configuration.
Multi-Resource Types
Rooms, vehicles, equipment, desks, sports pitches, community halls — define any resource type with a flexible schema.
Custom Fields & Metadata
Add bespoke attributes to any resource: capacity, amenities, accessibility features, conditions of hire, and more.
Photos & Media
Upload images and floor plans so bookers know exactly what they are reserving before confirming.
Availability Rules
Set operating hours, blackout dates, minimum/maximum booking durations, and lead-time requirements per resource.
Capacity Management
Define capacity limits for each resource and let the system enforce them automatically, preventing overbooking.
Amenities & Conditions
List available amenities (Wi-Fi, projector, catering) and attach conditions of hire that bookers must accept.
Booking & Scheduling
Powerful scheduling tools that eliminate double-bookings, streamline approvals, and give your users a seamless experience.
Calendar Views
Day, week, and month calendar views for staff and public-facing booking pages with real-time availability.
Recurring Bookings
Support weekly, fortnightly, monthly, and custom recurrence patterns with automatic conflict checking.
Approval Workflows
Configure instant booking or multi-step approval chains. Assign approvers per resource, location, or organisation.
Guest Bookings
Allow external users to book without creating an account, with optional identity verification for sensitive resources.
Conflict Detection
Real-time overlap detection prevents double-bookings and highlights scheduling clashes before they happen.
Notifications & Reminders
Automated email and SMS confirmations, reminders, and cancellation notices keep everyone informed.
Payments & Pricing
Flexible payment processing with Stripe for card payments, GoCardless for direct debit, and invoice billing for all plans.
Stripe & GoCardless
Accept card payments through Stripe and direct debit payments through GoCardless. Invoice payment option available for all plans. GOV.UK Pay coming soon.
Dynamic Pricing
Set peak/off-peak rates, weekend premiums, and seasonal pricing that adjust automatically based on your rules.
Invoicing & Receipts
Generate professional invoices and receipts automatically. Support for purchase orders and deferred payment.
Multiple Rate Types
Define standard, charity, commercial, and member rates per resource. Assign rate types to users or organisations.
Refund Management
Configurable cancellation policies with automated partial or full refunds based on notice period.
Financial Reporting
Revenue summaries, outstanding payments, and reconciliation reports exportable to CSV and PDF.
AI-Powered Intelligence
Harness artificial intelligence to automate routine tasks, surface insights, and deliver a smarter booking experience.
Conversational Booking
Users can search and book resources using natural language — "Book a meeting room for 10 people next Tuesday afternoon."
Demand Forecasting
Machine learning models predict peak demand periods, helping you optimise pricing and resource allocation.
Smart Recommendations
Suggest alternative time slots, similar resources, or bundle options when a user's first choice is unavailable.
Anomaly Detection
Identify unusual booking patterns, potential misuse, and no-show trends to protect your resources.
Automated Responses
AI-powered chatbot handles common enquiries, freeing your staff to focus on complex requests.
Utilisation Insights
Discover underused resources and time slots with AI-driven analysis, then take action to improve efficiency.
Administration
Complete control over your platform with intuitive dashboards, detailed reporting, and granular access management.
Comprehensive Dashboards
At-a-glance views of bookings, revenue, utilisation, and pending approvals for every level of your organisation.
Advanced Reporting
Generate custom reports by date range, resource, location, or user. Schedule automatic report delivery.
User Management
Invite team members, manage profiles, and handle external booker accounts with self-service registration.
Role-Based Access Control
Fine-grained permissions system: Super Admin, Org Admin, Location Manager, Staff, and Booker roles.
Audit Trails
Complete, immutable record of every action — bookings, changes, cancellations, logins — for accountability.
Notification Templates
Customise every email and SMS template with your branding, merge fields, and conditional content blocks.
Security & Compliance
Enterprise-grade security and full regulatory compliance, giving you and your users peace of mind.
GDPR Compliance
Data processing agreements, consent management, data subject access request tools, and automatic data retention policies.
WCAG 2.1 AA Accessibility
Every page meets WCAG 2.1 AA standards with keyboard navigation, screen reader support, and high contrast modes.
Encryption at Rest & in Transit
AES-256 encryption for stored data and TLS 1.3 for all communications. Zero plaintext sensitive data.
WAF & DDoS Protection
Web Application Firewall and distributed denial-of-service mitigation protect your platform around the clock.
PCI-DSS Compliant
Payment processing meets PCI-DSS Level 1 standards through our certified payment partners.
Cyber Essentials Ready
Architecture aligned with the UK Cyber Essentials scheme, with support for Cyber Essentials Plus certification.
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